Legal & Policies

Terms, Privacy & Refund Policy

We believe in transparency. This page explains how The Muscle Engineer operates, the exact conditions of our 100% money back guarantee, and how we collect, use and protect your information.

Last Updated: June 2026 Jurisdiction: Bengaluru, Karnataka, India The Muscle Engineer
On This Page Terms of Service Guarantee & Refunds Privacy Policy Cookie Policy Contact
Section 01

Terms Of Service

These Terms of Service ("Terms") were last updated in June 2026. We may update them from time to time — continued use of this website or our services after an update constitutes acceptance of the revised Terms.

Acceptance Of Terms

By accessing this website, submitting an enquiry, or enrolling in any coaching program offered by The Muscle Engineer, you agree to be bound by these Terms, the Refund Policy, the Privacy Policy and the Cookie Policy on this page (together, the "Agreement"). If you do not agree with any part of this Agreement, please do not use the website or enroll in our programs.

About The Muscle Engineer

The Muscle Engineer is an online fitness, nutrition and lifestyle coaching service operated as a sole proprietorship by Amarnath A, based in Bengaluru, Karnataka, India. We provide personalised coaching programs delivered remotely — including customised workout plans, nutrition plans, lifestyle guidance, check-ins and related support — to clients in India and worldwide.

Eligibility

Our coaching programs are available only to individuals who are 18 years of age or older and capable of entering into a legally binding contract under Indian law. By enrolling, you confirm that you meet this requirement and that all information you provide to us is true, accurate and complete. We do not knowingly enroll, or collect personal information from, anyone under 18.

Our Programs & Enrollment

Our flagship offering is the 100-day transformation program, available in two tiers — Premium (certified fitness expert, doctor and physiotherapist) and Advance (certified fitness expert). 6-month and 12-month coaching plans are also available on request. Every program is tailored to the individual; the exact scope, duration and fee for your program are confirmed at the time of enrollment.

Your enrollment becomes active once your payment is received and your initial assessment is completed. These Terms, together with the program details communicated to you at enrollment, form the entire coaching agreement between you and The Muscle Engineer.

Not Medical Advice — Health Disclaimer

The Muscle Engineer provides fitness and lifestyle coaching. We are not a medical service, and nothing we provide constitutes medical advice, diagnosis or treatment — including guidance informed by blood or hormonal screening, and including input from doctors or physiotherapists associated with the Premium program, whose role is to support safe program design, not to act as your treating physician. Always consult your own qualified physician before beginning any exercise or nutrition program, especially if you have a pre-existing medical condition, are pregnant, or are taking medication.

If anything feels wrong, stop. If at any point during your program something feels off or you experience negative effects, you must immediately stop the activity concerned, inform your coach, and consult a doctor. Continuing against this instruction is at your own risk.

Honest Disclosure At Assessment

You must disclose all relevant health information at the time of your assessment — including allergies, injuries, medical conditions, medications and habits — without hiding anything. This is what allows us to design a program that will not harm your body. The Muscle Engineer is not responsible for any adverse outcome arising from information you withheld or misrepresented, and such non-disclosure voids your eligibility under the Money Back Guarantee.

Assumption Of Risk

Physical exercise carries inherent risks, including the risk of injury. By enrolling, you confirm that you participate voluntarily, that you have obtained any medical clearance you need, and that you assume the risks inherent in physical training performed without in-person supervision.

Results Disclaimer

The benefits described on this website are achievable only if you follow your given plan and protocols exactly as instructed. No two bodies respond identically — results vary with genetics, health status, consistency and other individual factors, and some approaches may not work equally for every person. What we commit to is engineering the best realistically achievable outcome for you, reviewed and adjusted every week. Testimonials and transformation photos on this website are genuine individual results and are not a promise of identical outcomes.

Client Responsibilities

  • Follow your plan and protocols as instructed, and complete your weekly check-ins on time.
  • Submit your daily workout videos (except Sundays) and photos of every meal through the Google Form provided to you.
  • Cooperate with surprise check-ins (see the Refund Policy below).
  • Communicate honestly — about adherence, difficulties, and anything affecting your health.
  • Keep your program materials private (see Intellectual Property below).
  • Treat the coaching team with basic respect; abusive conduct may lead to termination.

Payments

Program fees are communicated to you at the time of enrollment and are payable in advance through the payment methods we share with you. Your program begins once payment is received. Fees for future enrollments and renewals may change at any time; the fee you have already paid for an active program will not change mid-program.

Pause Plan Feature

Both the Advance and Premium plans include our pause feature, which lets you temporarily pause your program when life intervenes. The following limits apply:

  • 100-day program: 1 pause per program
  • 6-month program: 2 pauses per program
  • 12-month program: 4 pauses per program

Each individual pause is valid for a maximum of 10 days. Pauses must be requested in advance through your coaching channel (WhatsApp or email) and take effect once confirmed by your coach. The paused days extend your program end date by the same amount; unused pauses carry no cash value. Pausing a program is not a cancellation and does not create any refund entitlement.

Intellectual Property

All content on this website and all coaching materials provided to you — including workout plans, nutrition plans, protocols, frameworks, brand assets and written content — are the intellectual property of The Muscle Engineer. Your plan is licensed to you for your personal use only. You may not copy, share, resell, publish or commercially exploit any program materials or website content without prior written permission.

Communication Consent

By enrolling or submitting an enquiry, you consent to The Muscle Engineer contacting you via WhatsApp, email and phone calls for coaching delivery, check-ins, enquiry responses and service-related messages. You may opt out of non-essential communications at any time by telling us.

Progress Photos & Testimonials

Photos, videos and measurements you share with us are used solely to coach you and track your progress. We never publish your photos, results or testimonials publicly without your explicit written consent. You may withdraw consent for future use at any time by emailing us.

Termination

We may suspend or terminate your program, without refund, if you engage in fraud, abusive behaviour toward the coaching team, repeated and wilful non-cooperation, or any misuse of our materials or services. You may discontinue your program at any time; discontinuation does not create a refund entitlement except as provided under the Money Back Guarantee. Nothing in this clause limits rights you hold under applicable Indian consumer protection law that cannot be waived.

Third-Party Links & Tools

This website and our coaching workflow may reference or rely on third-party services (for example Google Forms, WhatsApp, Instagram, YouTube). We do not control and are not responsible for the content, availability or privacy practices of third-party services. Your use of them is governed by their own terms.

Limitation Of Liability

This website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, The Muscle Engineer shall not be liable for any indirect, incidental, consequential or special damages arising from your use of this website or our services — including loss of income, loss of data or business interruption. Our total aggregate liability arising out of or relating to your program shall not exceed the fees you actually paid for that program. Nothing in these Terms excludes liability that cannot be excluded under Indian law.

Indemnity

You agree to indemnify The Muscle Engineer against claims, losses or expenses arising from your breach of these Terms, your violation of any law, or your misuse of our materials or services.

Governing Law & Jurisdiction

This Agreement, and any dispute arising from or relating to this website or our services, shall be governed by and construed in accordance with the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

Modifications To These Terms

We reserve the right to update or modify this Agreement at any time. Changes are effective upon publication on this page, and the date at the top reflects the most recent update. Material changes affecting an active program will be communicated to enrolled clients directly.

Section 02

Money Back Guarantee & Refund Policy

We put a 100% money back guarantee on our programs because we are confident in our system — and because we believe risk should sit with the coach, not the client. The guarantee is real, and like every honest guarantee it has conditions. They exist for one reason: the guarantee can only apply when the program was actually followed, so that results (or their absence) can be attributed to our coaching with evidence.

What The Guarantee Is

If you remain fully accountable with us throughout your program — following everything exactly as instructed — and you still do not achieve the results agreed at your assessment, we will review your case as described below, and if our review establishes with scientific evidence that our programming failed despite your compliance, you receive a 100% refund of your program fee.

Eligibility Conditions

All of the following conditions must be satisfied for a refund claim under the guarantee:

  1. Full accountability throughout the journey. You followed the plan and protocols exactly as instructed, for the full duration of the program.
  2. Surprise check-ins. During the program you will receive unannounced check-ins — these may include a request for a same-day photo, video or call — and you must cooperate with them. They keep the guarantee honest for everyone.
  3. Daily records. You submitted your workout videos every training day (Sundays excluded) and photos of every meal as advised, through the Google Form we provide.
  4. The 80% threshold. Across the full program, you submitted at least 80% of the required records (workout videos and meal photos as advised).
  5. Honest disclosure. You disclosed all allergies, injuries, medical conditions and relevant habits at the time of assessment, without hiding anything.
  6. Adverse effects reported. If anything felt off or caused negative effects during the program, you stopped the activity, informed your coach immediately, and consulted a doctor as advised.

The Review Process

If the conditions above are met and the agreed results were not achieved, we will arrange relevant tests and an expert review of your case from our side. If that review establishes, with scientific evidence, that the failure lies with our programming rather than with adherence, health factors that were withheld, or circumstances outside coaching control — we will refund you, for sure.

Refund Processing

Approved refunds are processed within 14 business days of approval, to the original payment method wherever possible, or to a bank account you designate.

Everything Else Is Non-Refundable

Except as provided under the Money Back Guarantee above, fees once paid are not refundable in any case — including change of mind, personal scheduling conflicts, partial completion, non-participation, missed check-ins or failure to submit records. The pause plan feature exists precisely so that life events do not cost you your program. Nothing in this policy limits rights you hold under applicable Indian consumer protection law that cannot be waived by agreement.

In one line: do the work, document the work, be honest with us — and if we still fail you, every rupee comes back.
Section 03

Privacy Policy

We take your privacy seriously — coaching only works on trust. This Privacy Policy explains what personal information The Muscle Engineer collects when you visit this website, submit an enquiry or enroll in a program, how we use it, who can see it, and the choices you have. Because fitness coaching involves health-related information, we treat your data with particular care.

What Information We Collect

Information you provide through the website:

  • Enquiry form: full name, age, gender, occupation, email address, WhatsApp number, city/state, fitness goal and your message.

Information you provide as a client (coaching data):

  • Progress photos, check-in photos, workout videos and meal photos submitted through the Google Form provided to you.
  • Body measurements, weight logs and progress records.
  • Health information you share — including allergies, injuries, medical conditions, habits, and any blood or hormonal reports you choose to share with us.
  • Messages exchanged with your coach on WhatsApp, email or calls.

Information collected automatically:

  • Usage data: pages visited, time spent, referral sources and general browsing behaviour on this website.
  • Device & browser data: browser type, operating system, screen size and device category.
  • Approximate location: country or region-level location derived from your IP address (not precise location).
  • Analytics & advertising data: collected via the tools described in the Cookie Policy below, where deployed.

How We Use This Information

  • To respond to your enquiry and assess whether and how we can coach you.
  • To design, deliver, monitor and adjust your personalised program — this is the core use of all coaching data.
  • To run check-ins, verify guarantee eligibility and process refund claims.
  • To communicate with you about your program and our services.
  • To understand how visitors use the website and improve it.
  • To run and measure marketing campaigns, including retargeting ads, where such tools are deployed and permitted.

Health Data — Special Care

Health-related information (injuries, conditions, reports, progress photos) is sensitive. We collect only what is needed to coach you safely, use it only for your program, and never use it in marketing or publish it in any form without your explicit written consent.

Where Your Data Is Stored

Enquiry form submissions are stored in Google Sheets, and coaching records (photos, videos, meal logs) are collected and stored via Google Forms and Google Drive — products of Google LLC, which may process data on servers located outside India. Coaching conversations take place on WhatsApp (Meta Platforms) and email (Gmail). By submitting a form or enrolling, you consent to this storage and processing. Each provider's own privacy policy also governs how they handle data on their platforms.

Who We Share Data With

The Muscle Engineer does not sell, rent or trade your personal information to anyone. We share limited data only in these circumstances:

  • Your coaching team: on the Premium program, relevant health information is shared with the doctor and physiotherapist supporting your program — strictly on a need-to-know basis, solely for your program design and safety.
  • Service providers: the tools named above (Google, Meta) receive data only to the extent necessary for those tools to function.
  • Legal obligations: where required by applicable Indian law or a valid order of a court or authority.
  • Business transfers: if the business is ever transferred, personal data may move with it under the same privacy protections.

Data Retention

Enquiry submissions are retained while relevant to a potential coaching relationship, typically no longer than 24 months. Client coaching records are retained for the duration of your program and for up to 24 months after it ends — this window exists to honour guarantee claims, support returning clients and meet legal obligations — after which they are deleted or anonymised. You may request earlier deletion at any time (see Your Rights below); records connected to an open refund claim or legal requirement may need to be retained until that matter closes.

Your Rights

In line with India's Digital Personal Data Protection Act, 2023, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information from our records.
  • Withdraw consent — for marketing communications, for use of your photos or testimonials, or for continued processing — at any time.

To exercise any of these rights, email founder.themuscleengineer@gmail.com with the subject line "Privacy Request". We respond within 14 business days.

Data Security

We take reasonable measures to protect your information from unauthorised access, loss or misuse. This website is a static site served over HTTPS, form submissions are transmitted with standard encryption, and access to coaching records is restricted to your coaching team. No method of transmission or storage is completely secure, however, and absolute security cannot be guaranteed.

Children's Privacy

This website and our services are directed at adults aged 18 and above. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted personal information to us, contact us and we will delete it.

Section 04

Cookie Policy

This Cookie Policy explains what cookies are, which tools The Muscle Engineer uses or may deploy on this website, why, and the choices you have. Read it alongside the Privacy Policy above.

What Are Cookies?

Cookies are small text files placed on your device by a website you visit. They let the website — or third-party services it uses — remember information about your visit, such as pages viewed or whether you have visited before. They are widely used and essential to how most modern websites and advertising work.

Tools We Use Or May Deploy

The following tools cover our current and planned analytics and advertising setup. This policy applies to each tool from the moment it is active on the website; we use cookies for no purpose beyond what is described here.

Tool Provider Purpose Type
Google Analytics (GA4) Google LLC Measures website traffic, page views, session duration, referral sources and user behaviour, to help us understand how visitors use the website. Analytics
Google Tag Manager Google LLC Manages and deploys tracking scripts (including Google Analytics and other tags) without modifying website code directly. GTM itself does not set analytics cookies, but enables the tools that do. Functional
Meta Pixel (Facebook / Instagram) Meta Platforms Inc. Tracks website visits to measure the effectiveness of our advertising on Facebook and Instagram, and enables retargeting — showing our ads to people who previously visited this website. Marketing

Cookie Categories

  • Analytics cookies help us understand how visitors use the website. Data is aggregated and anonymised where possible, and used to improve performance and content.
  • Marketing cookies track visitors across websites to display relevant advertisements. Data may be shared with advertising platforms (Meta) for campaign optimisation and retargeting.
  • Functional cookies enable tag-management infrastructure (Google Tag Manager) to operate correctly.

Data Processed By Third Parties

These tools are operated by third parties, and using our website may subject you to their data collection as well. We encourage you to review their policies: Google Privacy Policy and Meta Privacy Policy.

Your Cookie Choices

We do not currently display a cookie consent banner, as this is an informational website without user accounts or on-site payments. If you have concerns about cookie usage, you are welcome to contact us directly.